Refund and Cancellation Policy

Please note that “SkyTrust” here is a reference to the company’s official name, “SkyTrust IT Solutions.”

At SkyTrust, we strive to provide the best digital transformation services to our clients. We understand that sometimes, our clients may need to cancel or modify their services. To ensure a smooth process for both parties, we have established a refund and cancellation policy.

• Clients must provide us with one-month prior notice before discontinuing or modifying any service(s) with SkyTrust.
• If the client fails to provide the required notice, the service(s) shall not be considered canceled or modified.

We provide prorated refunds based on the remaining time left in the contract. However, we do not provide refunds for any services that have already been provided. Any cancellations or modifications must be made in writing and approved by SkyTrust.

We value our clients and understand that unforeseen circumstances may arise. Our refund and cancellation policy is designed to ensure transparency and fairness for both parties involved. By providing one-month prior notice, we can properly adjust our resources and provide adequate support during the transition. We believe that our policy ensures a smooth process for our clients and helps us maintain our reputation for excellent service.

In conclusion, our refund and cancellation policy is designed to provide a fair and transparent process for our clients. We encourage our clients to reach out to us if they have any questions or concerns about their services. At SkyTrust, we are committed to providing the best possible experience for our clients.